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Slide Play personalized
greeting;
issues; Offer AI resolution;
or transfer to:
a location;
a person;
a department If issues offer callback when fixed If AI resolution - start fixing
automatically Put call in location or dept queue Check CRM for:
name;
location;
account; If person - do a warm handover talkie-image Check for
issues:
global;
location;
account; Customer
calls in Below is the key AI Reception process Automated Integrated Customer friendly How does it work?